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Our Commitment to Your Privacy

Pacific Beach Tennis Academy (PBTA) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us through our website, forms, and communication channels in accordance with the Personal Data Protection Act (PDPA) of Singapore.

This Privacy Policy applies to all individuals who interact with PBTA through our website, services, and communication channels.

1. Information We Collect

We collect only the information necessary to provide our services and improve your experience with PBTA. This includes:

  • Personal details such as your name, email, phone number, and communication history
  • Booking and payment information related to class or event participation
  • Feedback, testimonials, and survey responses (when voluntarily provided)
  • Website usage data through cookies and analytics tools

PBTA does not store full payment details such as credit card numbers; these are processed securely by third-party payment gateways.

2. How We Use Your Information

Your data is used solely for purposes related to PBTA operations and communication, including:

  • Processing class and event registrations
  • Communicating updates, schedule changes, and offers
  • Improving our website and customer experience
  • Complying with legal or regulatory requirements

Send updates or promotional messages to individuals who have provided consent to receive such communications. You may opt out at any time.

3. Data Security

PBTA employs reasonable administrative and technical measures to protect your data from loss, misuse, or unauthorized access. Access to your personal data is limited to authorized staff and service providers who are bound by confidentiality obligations.

In the unlikely event of a data breach that may affect your personal data, PBTA will take immediate steps to notify affected individuals and the authorities in accordance with PDPA requirements.

4. Sharing of Information

We do not sell, rent, or share your personal data with third parties except when required for operational purposes such as:

  • Processing payments through secure, verified gateways
  • Communicating via trusted service platforms (e.g., email or WhatsApp)
  • Legal obligations or safety requirements

5. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve usability. These tools do not collect personally identifiable information. You can disable cookies in your browser at any time.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law. You may request deletion or correction of your data at any time by contacting us directly.

7. Your Rights

You have the right to:

  • Request access to the personal data PBTA holds about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent for the use of your data (subject to contractual obligations)
  • Request deletion of your personal data when it is no longer needed

8. Updates to This Policy

PBTA reserves the right to update this Privacy Policy periodically. The revised version will always be available on our website, with an updated “Last Modified” date at the bottom of this page.

9. Contact Us

For questions or concerns regarding your personal data or this policy, please contact us at:

Email: pacificbeachtennis@gmail.com
WhatsApp: +65 9476 5258

Last Updated: January 2026

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